← View Generic B0962 Guide Severity: Medium
🚗 Vehicle-Specific Guide

This guide is customized for your 2020 Chevrolet SILVERADO 1500 PICKUP

B0962: B0962: Door Locks Malfunction

on 2020 Chevrolet SILVERADO 1500 PICKUP

Fix Cost
$100 - $300
Parts & Labor
Difficulty
3/5
1-2 hours
DIY Possible?
❌ No
Pro recommended
Your Vehicle
2020 Chevrolet
SILVERADO 1500 PICKUP
⚠️

Important for 2020 Chevrolet SILVERADO 1500 PICKUP Owners

Before starting repairs, verify which engine your 2020 Chevrolet SILVERADO 1500 PICKUP has. Check your VIN or engine code to ensure you order the correct parts.

📖 What Does B0962 Mean on 2020 Chevrolet SILVERADO 1500 PICKUP?

The Body Control Module (BCM) has detected a malfunction in the door lock system, preventing proper operation of the door locks.
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Symptoms

  • • Door locks may not function
  • • or may function intermittently
  • • when attempting to lock or unlock the vehicle.
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Common Causes

  • • Faulty door lock actuator
  • • wiring issue
  • • or BCM malfunction.
🛠️

How to Fix B0962 on 2020 Chevrolet SILVERADO 1500 PICKUP

1. Check door lock actuator for proper operation and replace if faulty. 2. Inspect wiring for damage or corrosion and repair as necessary. 3. Update BCM software if necessary. 4. Check for any loose connections and secure them.

🔧

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Parts for 2020 Chevrolet SILVERADO 1500 PICKUP

Door lock actuator Shop ↗ Wiring harness Shop ↗

Essential Tool

Must Have

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Related Diagnostic Codes

Other codes that may appear with B0962

B0960 Sequential Code

B0960: Airbag System Fault

Medium
B0961 Sequential Code

B0961: Climate Control System Malfunction

Medium
B0963 Sequential Code

B0963: Power Window Relay Circuit Malfunction

Medium
B0964 Sequential Code

B0964: Seat Adjuster System Malfunction

Medium

💡 Why These Codes Are Related:

  • • Similar Issues: Same root cause or component failure
  • • Related Problems: Often occur together due to system interactions
  • • Sequential Codes: Progressive failure stages or multiple sensors
  • • Same System: Components within the same automotive system